Privacy Policy
At International Systems Technology Inc. (“ISTIN Corp,” “Company,” “we,” “us,” or “our”), we are committed to protecting your privacy and ensuring transparency in how we communicate with our customers. This Opt-In Messaging Privacy Policy explains how we collect, use, and manage your consent to receive SMS (text) communications through an online or written form submission.
1. Overview of SMS Communications
Upon providing express written consent via form submission, customers may receive automated SMS messages directly related to the services we provide. These non-marketing messages may include:
- Appointment Reminders
- Court Date Notifications
- Client Service Updates
- Payment Confirmations and Reminders
We will be sending automated messages to remind our customers about their due payments, upcoming court dates, and scheduled appointments with their attorney.
No marketing or promotional messages will be sent without additional, separate express written consent.
2. Obtaining Your Consent via Form Submission
Before sending any SMS messages, we will collect your express written consent through a clearly worded opt-in checkbox or field as part of an online or paper form.
To be valid, the opt-in form will:
- Clearly state the types of SMS messages you will receive
- Notify you that message and data rates may apply depending on your mobile plan
- Provide a clear opt-in mechanism, such as:
[ ] I agree to receive SMS communications from International Systems Technology Inc. regarding appointments, court dates, client updates, and payment notifications. Message and data rates may apply. I understand I can opt out at any time by replying STOP or by contacting the company directly.
Once submitted, your consent will be securely stored in our CRM or database along with:
- Your full name
- Mobile number
- Date and time of submission
- IP address or other identifying metadata (if collected online)
3. Opt-Out Instructions
You may revoke your consent and stop receiving SMS messages at any time by:
- Replying “STOP” to any received SMS message
- Contacting our office to request removal from SMS communications
Upon opt-out, your mobile number will be promptly removed from our active SMS list unless new consent is provided.
For additional help, you may reply “HELP” to any SMS or contact us directly at [Insert Company Contact Info].
4. Data Privacy and Use
Your mobile number and consent information are stored securely and used exclusively for the purposes outlined in this policy. We do not share, sell, or rent your mobile number or SMS preferences to third parties.
Our SMS practices comply with all applicable regulations, including:
- Telephone Consumer Protection Act (TCPA)
- CTIA Messaging Principles and Best Practices
5. Record Retention and Compliance
We retain all SMS opt-in and opt-out records, including form submissions, for a minimum of four (4) years to ensure compliance with applicable legal and regulatory requirements.
All Company staff handling customer information and communication preferences are trained in data protection and privacy compliance practices.